The minimum deposit amount on SnapEx is 50 USDT, 0.2 ETH or 0.002 BTC (“Minimum Amount”). None of the deposited assets will be accountable to the balance increment nor no refund for such deposit will be approved if the user deposits less than the Minimum Amount.
Users may check whether the deposit amount meets the Minimum Amount if his/her account does not update the balance with an increment from such deposit after a certain small amount of USDT/BTC was deposited. If the deposit amount is less than the Minimum Amount, the user is advised to deposit the same type of asset to the same address until the accumulating deposit amount is pending to be processed is equivalent to or greater than 50 USDT or 0.002 BTC.
If you have any enquiry for the balance of your SnapEx’s Account, you may check all records in the tab “Fund Details” on the page of “My Account”, you are also recommended to cross-check the records with the transaction statements from third-party blockchain explorers.